Client brief introduction

Taxfix is an intuitive tax app that helps you file your tax return quickly and paperlessly from anywhere, via app or browser, and everyone gets the best possible refund. With an included error check and built-in data check, your tax return will always be complete, accurate, and submitted quickly. On average, you can complete your tax return in less than 30 minutes – regardless of whether you have any tax knowledge or not.

Key Data

• Project period: December 2023 (extended twice) – Ongoing
• Number of hires: 46 (mainly senior leadership, leadership, and senior or staff level IC roles)
• Time to hire in tech roles reduced from 90 to 30 days from the previous quarter and stabilized at a healthy average of one month during the year
• Highlights: recruitment of product, design, and tech senior leadership and leadership

Context

Taxfix is on a journey to profitability. Among other teams, the R&D department has been undergoing a reorganization and migration to new technologies. All the changes have created the need to build new teams or hire new professionals with niche skills and strong leadership experience.

Needs Analysis

Challenges

• Timelines to recruit running short
• Niche leadership roles in a highly competitive market
• Limited capacity in the team

Opportunities

• Decrease time to hire
• Bring onboard the sourcing capabilities of Tribe
• Complement the existing skills with strong tech experience

Action plan & Implementation

Our Tribe Talent Acquisition Specialist joined the Taxfix team in December and swiftly acclimated to their internal tools, making a significant impact by recruiting key members for the core teams. By the end of the first quarter, the time-to-hire had been reduced by 60%, and diversity targets were met within the first three months.

In the second phase of our collaboration, we focused on recruiting leadership roles, which resulted in improvements in interview process efficiency and cost savings.

Results & Reflection

Tribe made a significant impact by accelerating the recruitment of a critical core team, enabling us to meet tight deadlines and successfully fill key leadership roles essential for the R&D department.

Our ED&I sourcing approach was instrumental in achieving diversity targets for niche roles, ensuring a well-rounded and inclusive team. This strategy not only met but surpassed our expectations by fostering diversity within the recruitment process. It resulted in the addition of a highly diverse senior leadership team, alongside other exceptional hires that brought significant value to the Taxfix teams.

Overall, the collaboration with Taxfix has been a resounding success from the very first month, with Tribe consistently delivering excellence and making a positive impact across various levels of the team and having the chance to recruit the most challenging, core roles of the tech department. Their ongoing contributions continue to drive our success.